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Customer Services Information

Providing you with the best customer service and an amazing online shopping experience has always been our goal. You can contact aromaherbal.net for complaints, feedback or queries via telephone, email or postal mail.

Contact by Telephone:
We are available to assist you on telephone. Our dedicated customer care personnel will attend you and take decisions to resolve your problems. Please call our customer care at the number below between 9.30 am and 5.30 pm (India time), Monday to Saturday.

0712-2554075, 5611892.

Contact by email:
Please send us an email at the following address and we will respond within one working day. If you are contacting us about an order you placed, please mention the order number in the subject line.

aromaherbal@gmail.com

Not receiving our replies?
If you have tried to email us in the past but you're not receiving a response from us, it's possible our email replies are being blocked by your email program or by your internet service provider (ISP). Many email programs provide protection against spam or bulk mails, but sometimes even legitimate commercial emails, like an email from our customer support department or automatic order status notification emails, can get blocked by mistake. If you think this is happening to you, consult the help section of your email program and see how to relax or open up the settings that filter or block email that you receive. Also, see if you can find any email in folders called ‘spam’ or ‘bulk’. Or contact your network administrator or internet service provider for advice on loosening your email filter settings. Once you've done that, email us again and we'll gladly answer your questions again. If you still don't receive a reply, email us again and ask us to telephone you.

Contact by postal mail:
If all else fails, you can always write to us at the following address:

Customer Care
Aroma Hearbs & Ayurvedic Industries Pvt. Ltd.
185, Ameya Apartment, Shivaji Nagar, Dharampeth Extn.,
Nagpur - 440 033, Ph: 0712-2554075, 5611892.
E-mail: aromaherbal@gmail.com,

You can also fill in the form below and we will respond in one working day

One Working Day
Working days at Aroma Herbal care are 9 am to 6 pm, Monday to Friday. We are not available on weekends and holidays.